Business Analyst (Digital Learning)

• The Business Analyst serves as a vital link between business objectives and educational technology by supporting the team in several areas, which include but are not limited to: documenting and communicating results of completed work, providing data analysis, responding to data calls, evaluating current practices, researching current industry trends, and gathering requirements for future work.
• At the direction of the government staff, the business analyst analyzes the current state to help chart a path to the desired future state.
• Evaluates business processes and develops/implements improvement strategies.
• Stays up-to-date on the latest project process methodologies, educational solutions, and IT advancements to modernize processes and products.
• Applies web analytics to analyze student interactions in online learning activities.
• Conducts ad hoc analyses to investigate ongoing or operational issues.
• Conducts benchmarking studies and studies of industry trends.
• Gathers data from multiple sources, reconciles conflicts, and distills information to appropriate level.
• Gathers and analyzes requirements.
• Works with technical staff and stakeholders to align solutions to business requirements.
• Documents program activities and projects, maintains records of that information, and communicates those results in various forms (reports, data sheets, etc.) to support management needs.
• Communicates findings and insights to cross-functional team members and management.
• Gathers and reports critical information from meetings with various stakeholders.
• Analyzes resource usage and recommends allocations/adjustments to maintain cost efficiency.
• Prioritizes initiatives based on business needs and requirements and coordinates with government leadership.
• Manages projects, develops project plans, and monitors performance to ensure timely and cost-effective completion.
• Other duties as assigned
• Since the position helps to ensure digital learning for the entire department is efficiently and effectively produced, and the position may be asked to lead teams in addressing identified issues and opportunities.
• These tasks are above the entry level for a typical business analyst

• Minimum 5 years of experience in business analysis or a related position.
• Demonstrated experience with industry-standard data analysis software.
• Demonstrated experience creating detailed reports and giving presentations.
• Demonstrated experience developing and leading teams.
• Demonstrated experience in gathering requirements, writing requirements, and documenting user stories.
• Demonstrated experience writing project proposals, cost-benefit analyses, and business cases.
• Demonstrated experience estimating the level of effort for technology-based learning projects.
• Demonstrated experience leading projects.
• Demonstrated experience tracking, analyzing, and reporting project & program costs, including but not limited to burn-down rates and estimates to completion.

Additional Experience:

• Consulting experience.
• MBA or Master’s degree in a field related to technology-based learning.
• Demonstrated experience with Learning Analytics--the educational application of web analytics to gather and analyze details of individual student interactions in online learning activities.
• Demonstrated experience with Agile project management methodologies.
• Demonstrated experience with the full development life cycle of technology-based learning products.
• Demonstrated experience in providing cost-benefit analyses for technology-based learning projects.
• Knowledge of development tools, methodologies, and best practices for technology-based learning.
• Knowledge of SCORM and learning management systems.
• Demonstrated understanding of Section 508 accessibility guidelines

• 5 years of experience in business analysis or a related position

• A bachelor’s degree in business or field related to technology-based learning. A bachelor’s degree is required to ensure the Lead Business Analyst holds basic technical knowledge, analysis skills, and problem-solving skills that are appropriate to the field.

• Secret or Ability to obtain Secret Clearance