Salesforce IT Scrum Master

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.


Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.


Systems Plus is the company for you! Experience the difference and let’s talk about your future at Systems Plus today.

Position Title Salesforce IT Scrum Master
Position Type Full Time
Position Location Arlington, VA
Tracking Code 00943
Daily Responsibilities
  • Leads the scrum team using Agile methodology and scrum practices
  • Acts as servant leader to help maximize team efficiency by resolving impediments and coach the scrum team on removing impediments
  • Resolves conflicts and issues that occur
  • Guides the scrum teams and organization to follow industry accepted Agile/Engaged development practices.
  • Helps the product owner and development team achieve customer satisfaction
  • Partners with and assists Product Owner, Project Manager and Development Team in definition of Epics, Features and User Stories for new requirements, and enhancements to existing features.
  • Organizes Agile events like Daily Standups, Sprint Planning/Tasking, Feature/Story Grooming, Sprint Demos and Sprint Retrospectives.
  • Promotes team readiness and commitment for each sprint.
  • Helps the scrum team achieve higher levels of scrum maturity
  • Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message.
  • Actively manage user story backlog and capacity contributing to sustainability of a high-performing team.
  • Manages defects based on provided acceptance criteria and product owner expectations.
  • Identifies, creates, and communicates team-oriented performance indicators such as burndown, velocity charts, capacity, commitments, impediments, and issue resolution that measure and help continuously improve our team, product, quality, delivery, responsiveness, and innovation
Required: Years of Experience (min)
  • 6+ Years of proven experience as a Scrum Master leading scrum teams in an Agile environment.
Required: Degree
  • BS/BA degree in Computer Science, Information Sciences, or related IT discipline
  • Additional four years of related professional IT experience can be substituted for a BS/BA degree
Preferred: Certifications
  • Project-based experience with Salesforce, ServiceNow, Microsoft Power-Platform (M365), or similar technology platforms
  • Technology platform credentials (e.g., Salesforce Consultant or Admin Certification)
  • Certified Scrum Master (CSM)
  • SAFe Agilist (SA)
  • SAFe Scrum Master (SSM)
  • SAFe Consultant (SPC)
Required: Experience
  • Ability to adapt to a changing environment
  • Self-motivation and ability to stay focused in the middle of distraction
  • Excellent understanding of the fundamentals of Agile, iterative development and the Scrum ceremonies (Daily Standups, Sprint Planning, Feature/Story Grooming, Sprint Demos and Sprint Retrospectives).
  • Applied experience in Agile techniques such as Product Backlogs, User Stories/Product Backlog Items, and automation tools such as Azure DevOps or JIRA.
  • Knowledge and use of burndown and velocity charts, and other metrics.
  • Experience in Continuous Integration/Continuous Deployment, and Continuous Testing.
  • Highly effective facilitator and collaborator with strong focus on empowering others.
  • Demonstrated ability to form positive working relationships with customers, peers, and team members.
  • Demonstrated conflict-resolution skills.
  • Detail-oriented and a problem solver using critical-thinking skills.
  • Excellent communication skills including written, verbal, and listening.
  • Proficient with Microsoft Office Suite of applications or Google Workspace equivalents.
Required: Clearance
  • Agency Clearance and Background Check

About Systems Plus


Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.


From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more.


Through our diverse portfolio of clients and capabilities we power vision and insight—discover what’s possible with a Small Business that thinks BIG!

Interested individuals should email their resume with salary expectations and with a cover letter to careers@sysplus.com .