Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.

Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.

Systems Plus is the company for you! Experience the difference and let’s talk about your future at Systems Plus today.

Position Title

Salesforce Business Analyst/Trainer 

Position Type

Full Time, Hybrid

Position Location

Arlington, VA (Must reside in DC/MD/VA)

Tracking Code

01085

Daily Responsibilities
  • Plan, develop, and provide training programs, using adult learning theory and expertise, and knowledge of the effectiveness of methods such as face-to-face training, distance learning modules, and workshops.  
  • Organize and lead training sessions at a federal client site.  
  • Create tutorials (live/recorded) to help end-users learn and use newly developed Salesforce applications.  
  • Works with clients and end users to gather, understand, and define business requirements.  
  • Develops user stories and to-be process flows to support the design and development of Salesforce-based solutions.  
  • Create Use cases, Requirement Document, Requirement traceability matrix (RTM), Impact Analysis, Workflows, Test case etc.  
  • Collaborate with developers to unit test and verify that solutions meet the requested business requirements.  
  • Be highly organized, systematic, and proactive in managing quality and exceeding client/customer expectations.

Required: Years of Experience (min)
  • 5+ years of experience in instructional & curriculum design as well as delivery of instructional programs about enterprise software.  
  • 1+ years of Salesforce.com consulting experience throughout the various stages of the Software Development Lifecycle (SDLC). 

Required: Degree

BS/BA degree in Education, Instructional Design, Instructional Technology, or a related field  

Preferred: Certifications
  • Salesforce Certified Administrator  
  • Salesforce Certified Service Cloud Consultant  

Required: Experience
  • Experience delivering training in multiple modalities, including instructor-led, virtual classroom, and e-learning platforms.  
  • Experience with learning analysis and strategy, content design and development, content delivery, learning technology, or learning evaluation.  
  • Experience with needs assessment, requirements development and analysis, needs curriculum development, learning systems development and distribution, or learning technology evaluation  
  • Experience with SCORM and Section 508 requirements.  
  • Instructional aptitude and a mixture of strong technical and interpersonal client-facing skills.  
  • Desire to learn new technologies  
  • Experience with using Microsoft Office  
  • Ability to work both independently and in teams with tight deadlines  
  • Proficient in Microsoft Word, Excel, PowerPoint, Visio/LucidCharts  

Required: Clearance

 Must currently hold an Active Secret clearance