Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.
Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.
Systems Plus is the company for you! Experience the difference, and let’s talk about your future at Systems Plus today.
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Position Title
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ServiceNow Business Analyst
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Position Type
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Full-Time, Onsite
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Position Location
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Arlington, Virginia
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Tracking Code
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01197
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Daily Responsibilities
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- Create epics, user stories with acceptance and testing criteriaÂ
- Participate in the development of functional business requirements and help stakeholders assess relative priorities for both business process and technology solutions.Â
- Evaluate alternative business processes and technology solutions and participate in making technology recommendations to enhance business operations.Â
- Develop business and system requirements, functional designs, process flows, and test plans.Â
- Analyze and document business processes and systemsÂ
- Facilitate requirements gatheringÂ
- Prepare client facing and internal deliverables that are technology relatedÂ
- Interface with the application development teamÂ
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Years of Experience:
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- At least four years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNowÂ
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Required Degree:
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- BS/BA degree in Computer Science, MIS, or related IT disciplineÂ
- Additional four years of related professional experience can be substituted for a BS/BA degreeÂ
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Required Experience:
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- Demonstrated ability to develop strong on-site and remote team and client relationshipsÂ
- Excellent verbal and written communication skills including presentation skillsÂ
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designÂ
- Experience implementing systems using the Agile methodologyÂ
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Preferred Certifications:
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- ServiceNow Certified Systems Administrator (CSA)Â
- ServiceNow CIS IT Service Management or other similar ServiceNow certificationÂ
- Certified Associate in Project Management (CAPM) or Project Management Professional (PMP)Â
- Agile SAFe, Scrum Master, or ITIL v3 certificationÂ
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Required Clearance
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- Public Trust; this position requires the ability to secure a security clearance of secret level, if neededÂ
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